Withdrawal from the contract of sale within the statutory 14-day period

If you wish to withdraw from the contract within the statutory 14 day period, please follow these instructions.

  • Please inform us of your withdrawal using the contact form below.
  • Please indicate in the "Message" field that you are withdrawing from the purchase contract within the statutory 14-day period and also provide the invoice (purchase receipt) number and your bank account number.
  • Send the undamaged goods in their original packaging, including everything you have received about the goods to us at the following address: Vavřenova 1169, 142 00 Prague 4
  • After the goods have been inspected, the purchase amount will be refunded to the account specified by you.

If you have any further questions, please contact us per email info@peltramminerals.com

 

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